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Privacy Policy

Privacy Policy for Dex Audio

Last Updated: 3/2/2024


Welcome to Dex Audio! This Privacy Policy is designed to inform you about how we collect, use, and disclose your personal information when you use our website, www.dexaudio.com (the "Site"), and the services offered through it. By using our Site, you consent to the practices described in this Privacy Policy.


Information We Collect:

  1. Personal Information:
    • When you make a purchase, sign up for an account, or contact us, we may collect personal information such as your name, email address, phone number, and shipping address.

  1. Payment Information:
    • If you make a purchase on our Site, we collect payment information, such as credit card details or other payment details. Please note that we do not store your payment information; it is securely processed by our third-party payment processors.

  1. Usage Information:
    • We collect information about your interactions with our Site, such as the pages you visit, the products you view, and the searches you perform. This helps us improve our website and tailor our services to better suit your needs.

  1. Device and Browser Information:
    • We may collect information about the device and browser you are using, including your IP address, device type, and browser type. This information helps us enhance your user experience and troubleshoot any issues.


How We Use Your Information:

We use the information we collect for various purposes, including:

  • Processing and fulfilling your orders
  • Providing customer support
  • Improving and personalizing our services
  • Sending you updates, newsletters, and promotional materials (if you have opted-in)
  • Analyzing and monitoring the use of our Site
  • Complying with legal obligations


Disclosure of Your Information:

We do not sell, trade, or otherwise transfer your personal information to third parties without your explicit consent, except for the purposes of providing our services or as required by law.


Security:

We implement reasonable security measures to protect your personal information. However, no method of transmission over the internet or electronic storage is entirely secure, and we cannot guarantee the absolute security of your information.


Your Choices:

You have the right to access, correct, update, or delete your personal information. You may also opt-out of receiving promotional communications from us.


Children’s Privacy:

Our services are not directed at individuals under the age of 13. We do not knowingly collect personal information from children. If you are a parent or guardian and believe your child has provided us with personal information, please contact us, and we will take steps to delete such information.


Changes to This Privacy Policy:

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page.


Contact Us:

If you have any questions or concerns about our Privacy Policy, please contact us at [contact@dexaudio.com].


Thank you for choosing Dex Audio!

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Dex Audio - Stroud's Top Choice For Guitarists

Unit 2, Bourne Mills. London Rd, Brimscombe, Stroud, GL5 2TA

07894932983

Copyright © 2024 Dex Audio - All Rights Reserved.

Workshop Bookings

We now have a booking platform! Simply choose a service you require, the date and time that you would like to drop it off on and add some details about the item(s) you're booking in. It's as easy as that!

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